Privacy Policy

DC99 Privacy Policy — Your Information
Completely secure with us

Protecting your personal information is our top priority at DC99. Everything about what we collect, why we collect it, and how we keep it safe is disclosed here transparently.

Last updated: January 2026
Our commitment to data protection

A quick overview of how DC99 protects your privacy

SSL Encryption

DC99 uses 256-bit SSL encryption. All your data is transmitted through encrypted channels — no one can intercept it in transit.

Your data is never sold

DC99 never sells your personal information to third parties. Your data is used solely to improve our services.

Secure data storage

Your data is stored on internationally certified servers. Regular security audits and backups ensure your information remains protected.

Restricted access

Only authorized DC99 staff can access your information. Every access is logged and reviewed regularly.

Your Control

You can view, correct, or request deletion of your information at any time. Privacy is your right.

Cookie Transparency

DC99 is transparent about which cookies it uses and why. You have the option to disable non-essential cookies at any time.

DC99 Privacy Policy

By using DC99, you are considered to have accepted this privacy policy.

1 Introduction

DC99 (https://dc99.org) is a responsible online gaming platform. We believe every user's privacy is a fundamental right. This privacy policy clearly explains what information DC99 collects about you, why we collect it, how we use it, and how we keep it secure.

This policy applies to all DC99 services — the website, mobile app, and any other digital channel. Please read this privacy policy carefully before using DC99. If you have any questions, contact our support team.

DC99 complies with international data protection standards and treats the security of user information as its highest priority.

2 What Information We Collect

DC99 may collect the following information during registration and use of our services:

Type of data Example Collection point
Identity information Full name, date of birth, national ID number At registration and verification
Contact information Email, mobile number, address At registration
Financial Information Payment methods, transaction history During Deposits and Withdrawals
Technical information IP address, device type, browser information When accessing the site
Usage data Game history, bet amounts, session duration During Gameplay
Communication records Live chat and email with support When using support

DC99 collects only the information that is necessary. We do not request unnecessary or excessive personal data.

3 Purpose of data use

DC99 uses the information collected for the following purposes:

  • Account Management: To register, log in, and verify your account.
  • Service delivery: To process games, deposits, withdrawals, and bonuses.
  • Fulfilling Legal Obligations: To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.
  • Ensuring security: To prevent fraud, forgery, and unauthorized access.
  • Service improvement: To analyze user experience and improve dc99.
  • Contact: To send important updates, bonus offers, and system notifications.
  • Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.

DC99 never shares your information with third parties for marketing or advertising purposes.

4 Data sharing

DC99 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

  • Payment processors: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Legal Authorities: Information may be disclosed upon receipt of a valid court order or directive from a regulatory authority.
  • Technology partners: We work with trusted technology partners for server hosting and cybersecurity, though they have no rights to use your data.
  • Licensing authority: Information may be submitted to regulatory authorities as required to maintain our gaming license.

Before sharing data with any third party, we verify that their privacy standards are consistent with our own at dc99.

5 Cookie Policy

DC99 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential cookies: Essential for maintaining login sessions and core site functionality. These cannot be disabled.
  • Performance cookies: Used to analyze which parts of the site get the most traffic and improve overall performance.
  • Functional cookies: Remembers your preferred language, theme, and settings.
  • Analytics cookies: Used to analyze user behavior and improve our services.

You can disable non-essential cookies through your browser settings. However, some features may not function properly as a result.

6 Data retention period

DC99 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
  • Financial Transaction Records: Up to 7 years — in accordance with international AML regulations.
  • Support conversations: 2 years from the date of last contact.
  • Log files & technical data: Up to 12 months.
  • Marketing preferences: Until you unsubscribe.

When the retention period expires, data is securely deleted or anonymized. Anonymized data may be used for service improvement.

7 Your Rights

Under DC99's privacy policy, you have the following rights:

Right to Access Information

You may request to know what information DC99 holds about you.

Right to rectification

You may request correction of any inaccurate or incomplete information.

Right to erasure

You may request deletion of your data under certain circumstances.

Right to restrict processing

You may request that we limit how your data is used for specific purposes.

Data Portability

You have the right to receive a copy of your data and transfer it elsewhere.

Right to Object

You may object to the processing of your data under certain circumstances.

To exercise any of these rights, contact the DC99 support team. We aim to respond within 30 business days.

8 Data protection measures

DC99 uses multiple layers of protection to safeguard your privacy. Your data is secured through both technical and organizational measures.

  • SSL/TLS Encryption: All site communications are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
  • Firewall protection: Advanced firewall and intrusion detection systems are active.
  • Regular audits: Annual third-party cybersecurity audits are conducted.
  • Staff Training: All DC99 staff undergo regular data protection training.
  • Breach notification: In the event of a data breach, you will be notified within 72 hours.

DC99's servers are hosted in ISO 27001-certified data centers, meeting the highest international standards for information security.

9 Minor Protection

DC99 is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected, it will be deleted immediately and the account will be closed.

If a parent or guardian discovers that their child has registered on DC99, please contact our support team immediately. We will take prompt action.

10 Policy changes & contact

DC99 may update this privacy policy as needed. After any changes, the "Last Updated" date at the top of the page will be revised, and you will be notified by email for significant updates.

To raise any questions or concerns about this policy, please get in touch with us:

For any privacy-related requests or questions: [email protected]

Continuing to use DC99 after an update is considered acceptance of the revised privacy policy. If you object to any changes, please stop using the service and let us know.

Join dc99 — safe & trusted

Your information is fully secure. Register with DC99 today and enjoy a 150% welcome bonus.

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